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Christmas Preorder

When does the Christmas preorder close?

Preorder closes October 25 at 11:59 PM Mountain Time.

When will my preorder arrive?

Estimated arrival is the first week of December. Preorder items ship once our stock arrives.

Will there be extras after the preorder closes?

No. We produce each drop based on preorder orders, and no extras are planned after the preorder closes. If you have your eye on a print or size, order before October 25.

How will my order ship?

Domestic orders ship with USPS Ground Advantage. Shipping is calculated at checkout.

Fabric & Sizing

What are your pajamas made of?

Our pajamas are made with MillerSoft™ 240, our signature premium bamboo knit: 95% bamboo and 5% spandex at 240 GSM.

How do I find the right size?

Check our Size Guide for measurements on every style. If you're between sizes or have a question, email us and we're happy to help.

Returns & Exchanges

What is your return policy?

You have 30 days after receiving your item to request a return. Items must be in the same condition you received them: unworn or unused, with tags, in the original packaging, and with your receipt or proof of purchase.

To start a return, email info@millerandco.shop. If your return is accepted, we'll send a return shipping label and instructions. Items sent back without first requesting a return won't be accepted. All returns are subject to an $8.00 return processing fee, deducted from your refund. Sale items and gift cards can't be returned.

Read the full Refund Policy.

Can I exchange for a different size?

The fastest way is to return the item you have, and once the return is accepted, place a new order for the item you want. Exchanged items must be in original condition, unwashed and unworn. Exchanges are subject to an $8.00 shipping fee, collected when the return label is created.

My item arrived damaged or wrong. What do I do?

Please inspect your order when it arrives and email us right away at info@millerandco.shop if anything is defective, damaged or incorrect, so we can make it right.

How long do refunds take?

We'll let you know once we've received and inspected your return. If approved, you'll be refunded to your original payment method within 10 business days. Your bank or card company may take a little longer to post it.

Other Questions

Do you offer wholesale?

Yes. Retailers can find us on Faire. See Wholesale Opportunities With Faire.

How do I contact you?

Email info@millerandco.shop. We're a family-run shop in Meridian, Idaho, and we read every message.